Varks.am UCO CJSC

Title:Customer Service Specialist/Yerevan

Location:Yerevan, Armenia

Duration:Full-time

Salary Range: SALARY IS NOT MENTIONED

Description:Varks.am is looking for Customer Service Specialists who will deliver a professional face to face service to customers.

Requirements:

• Higher education in Business Administration, Finance or a related field;
• Experience in banks/ financial institutions or in other customer service fields will be an advantage;
• Good knowledge of MS Office;
• Knowledge of Armenian, Russian and English languages;
• Analytical and problem-solving skills;
• Excellent communication and presentation skills;
• Result-oriented and goal-driven personality;
• Sense of responsibility;
• Ability to work under pressure;
• Effective time management skills;
• Ability to work on a flexible schedule.

Responsibilities:

• Serve customers in the branch;
• Introduce the Company's products and services;
• Respond to customer inquiries and resolve;
• Take a proactive approach to determine service needs, provide information suggesting appropriate service and advice to customers;
• Proceed with the activation of new contracts and their software registration;
• Suggest additional products and services of use to clients;
• Direct requests and unresolved issues to the designated resource;
• Accept loan payments;
• Fulfill other duties related to the work.

BENEFITS
• Job opportunity without previous experience
• Career growth
• Corporate events
• Health Insurance
• Free tea and coffee

Address:  12 Martiros Saryan St

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