Digitain

Title:Gaming Operations Specialist

Location:Yerevan, Armenia

Duration:Long Term

Salary Range: SALARY IS NOT MENTIONED

Description:Digitain is looking for Gaming Operations Specialist to join the Company's team. He/She must ensure the correct operation of online monitoring, game risk evaluation and provide support to our customers on a daily basis.

This position is shift based and includes the following working hours: 10:00-19:00 and 15:00-00:00

Benefits:
• 4x Paid Days off
• Referral bonuses
• One shot bonuses in case of childbirth, marriage
• Development programs
• 3 x salary in advance with up to 1 year repayment option (benefit is applicable after 1 year employment)
• Free of charge lunch, coffee/tea, fruit
• Corporate events and team buildings
• Birthday gifts
• Library

Requirements:

• Graduate degree, technical background is preferable
• Excellent analytical skills
• Strongly developed decision making and problem solving skills
• Ability to create reports in a written form
• Organizational skills and ability to work in a team
• Ability to work in different fast-paced work environment and quickly respond to changing situations
• Attention to details and well developed memory
• High sense of responsibility
• Good knowledge of Russian and English languages
• Good knowledge of Microsoft Office, knowledge of Photoshop is desirable

Responsibilities:

• Conduct online monitoring and game risk evaluation
• Quickly respond to problems and suggestions raised by customers
• Conduct different types of analyses
• Improve methods to detect and eliminate various kinds of violations
• Conduct various types of customer-related activities on a daily basis
• Develop, compilate and present reports related to risk analysis
• Manage clients’ requests and provide an appropriate solution
• Create reports on observed requests

Address:  Amiryan St., 26 Building

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