Techbox

Title:System Administrator

Location:Yerevan, Papazyan 13

Duration:Permanent

Salary Range: SALARY IS NOT MENTIONED

Description:Digital Edge is seeking a system/network administrator with good English knowledge to join our technical support team.

Requirements:

-Written and verbal communication skills in English
-Good knowledge and hands-on experience in Windows and Linux Servers
-Troubleshooting and customer service skills
-Strong analytical and organizational skills, with passionate attention to detail
-Ability to multi-task, prioritizing multiple objectives and initiatives
-Bachelor degree in Computer Science, Engineering or in other related areas

Responsibilities:

-Monitor IT systems
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
-Act rapidly in critical situations, handling multiple alerts simultaneously.
-Be able to ensure high availability and SLA's
-Control the accuracy of responses to all received claims and problems from clients
-Manage, track, report and process assigned tickets daily and across shifts
-Redirect problems to the appropriate departments
-Create reports and ensure proper workflow
-Work in 24x7 team, with day and night shifts

Address:  Papazyan 13

Views:    69