Norarm Enterprises Inc.

Title:In-Home Answering Service Agent

Location:Yerevan, 8383 Wilshire Blvd, Suite 800, Beverly Hills, CA 90211

Salary Range: SALARY IS NOT MENTIONED

Description:Answer phone calls and emails dealing with customers’ questions regarding company’s products

Requirements:

• Proficiency or Fluency in English
• Formal Armenian
• Experience in customer service
• Evening and night-shift availability
• Energetic; specifically with convincing customers to purchase products
• Polite
• Patient
• Careful listener
• Adaptable to the environment
• Have enough space at home to work effectively

Responsibilities:

• Answer calls and emails
• Diligently address customers’ questions and concerns
• Inside out knowledge of company’s products
• Implementation of knowledge to effectively address customers’ needs
• Ensure that the customer is satisfied by the end of the call or email communication

Address:  8383 Wilshire Blvd, Suite 800, Beverly Hills, CA 90211

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