Ogma Applications CJSC

Title:French Speaking Technical Support Specialist

Location:Yerevan, Abelyan St., 6/1 Building, Rooms A-302, 304, 305, 307

Duration:Long-term

Deadline:   11 Apr 2019

Salary Range: SALARY IS NOT MENTIONED

Description:Ogma Applications CJSC is looking for a qualified, serious, hard-working team player for the position of French Speaking Technical Support Specialist.

Requirements:

* Excellent knowledge of French language;
* Excellent interpersonal and communication skills;
* Ability to work with people in conflict situations;
* Ability and willingness to search and understand documentation;
* Ability to work under stress;
* Pleasant and friendly manners;
* Good social skills;
* Flexible personality with teamwork abilities;
* Sense of responsibility;
* Experience working with business applications;
* Advanced computer skills;
* Software development knowledge is a plus.

Responsibilities:

* Work with customers from France to provide product and service information; resolve product and service problems;
* Resolve customer complaints via phone, email, or social media;
* Attract potential customers by answering product and service questions; suggest information about other products and services;
* Act as a liaison between customers and the Company.

Address:  Abelyan St., 6/1 Building, Rooms A-302, 304, 305, 307

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