Title:CRM Manager

Location:Yerevan, Armenia

Start Date:  12 Feb 2019

Deadline:   01 Mar 2019


Description:We are looking for en experienced, motivated and enthusiastic CRM Manager to join our awesome team.


-Responsible for planning, developing and executing strategies to drive user engagement and improve conversion and repeat rates of clients
-Translate business goals into accurate software delivery requirements, including but not limited to: specifying required data, segmentation & targeting logic, analytical and dynamic content requirements
-Work cross functionality with product, engineering, coding, business development, design, analytics, and other teams outside of CRM, to deliver programs and initiatives
-Conduct in-depth user research & quantitative analytics that will directly impact strategy and the roadmap
-Writing technical specs, creating prototypes, testing and executing new features as per business needs
-Develop daily, weekly, monthly reporting types of all relevant CRM KPIs & create the right dashboards to track and socialise performance
-Develop and present strategy, progress, results and data analyses to stakeholders


-3+ years’ experience working in a CRM responsible role in a dynamic online environment
-Proven history of developing high quality digital user experiences
-Ability to manage large, cross-functional projects and deal with multiple monthly launches
-Proactive & independent, always looking for ways to take initiative and improve existing programs/processes
-Advanced verbal and written communication skills in English, Russian and Armenian
-Experience working with Coding and Engineering teams to drive technical projects
-Attention to detail and constructive approach to problem solving
-Results-driven marketer with proven quantitative and analytical skills
-Advanced level knowledge of Excel (functions, pivots, etc.)
-Planning skills and roadmap development skills
-Ability to keep deadlines and work under high pressure in fast-changing environment

Address:  Armenia

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Applied:   1